Personalize, Effective, Automated

Our CRM solution fuels and advances a business to a new level through improved processes and efficiencies in sales, marketing and customer services. The solution helps to consolidate and converge contacts, activities, business communications, forecasts and reports into one central repository. It delivers complete and up-to-date customer information to customer-facing teams anytime, anywhere through accesses to mobile devices, web or Windows desktops. Customer specialists across sales, marketing and support services can update and take actions on the latest development from sales deals and campaigns to service cases in progress, receiving at-a-glance insight that allows them to work smarter.

Features & Benefits

  • Comprehensive and Flexible Customer Profile Management
  • Loyalty Management For Up-Selling & Cross-Selling
  • Automated Campaign Management through Multiple Media (i.e. email, SMS, Fax, etc.)
  • Social Media Network Integration such as Facebook to broaden sales & marketing channel
  • Up-to-date smartphone apps (android & iPhone) integration to offer 360 degree of customers contacts
  • All direction integration to other system (i.e. ERP, POS, PMS, Account, etc.) to enhance all direction customer history and activities capturing as well as improving punch line sales operation
  • Business Analysis (sets of reports & dashboards) provides comprehensive and detail analytics result for future marketing strategy adjustment.